We've been voted by the Houzz community as a winner of the Best of Houzz 2016 award! Emerald Pearl Kitchen and bath work won in the Customer Service category.
Emerald Pearl tries to do the best for its clients, but when it comes to these unsatisfied or unhappy situations, Emerald always gets in top of it and tries to resolve it with the greater outcome possible.
Our craftsmen always try to make the best of each work but sometimes client’s expectations are not aligned with ours. At that point, we have to align expectations, look, search and see where we can improve to meet our clients needs and then our expectations can go meet our client’s.
In order to do that, what we have to do first is to listen very carefully to what our customer says then process the information, take notes and next make it happen.
All this process should be under a pleasant attitude, a very friendly conversation, and never forget that if you (our customer) are not happy, we apologize and will always try to make it up to you.
The kitchen working triangle one of the most researched and applied ergonomic principals around. It consists on the 3 main work areas in the kitchen; the first one would be the sink, then the stove and last but not least the refrigerator. These together are the kitchen work triangle. These points have to be placed in the perfect way so you don’t have to waste a lot of steps going from one side to the other. Also if you put them to close to each other you will have a kitchen with no working space. You have to be really careful about that.
The kitchen working triangle doesn’t have to be perfect, but its better if each side is not shorter than 4 feet or larger that 9 feet long, also its almost imperative that you make sure there is not going to be anything between these 3 points so you can fluently move with no obstructions.
If you follow this principal when making your kitchen you are going to save some time, have a better working space and really enjoy your kitchen space.
These are a couple of pieces of furniture that we can make for you. If you have a special request let us know. We’ll be happy to make it for you.
Emerald Pearl Kitchen & Bath
104 Progress Court
Winston Salem, NC 27106
Phone: (336) 744-0425
Fax: (336) 744-0498
First lets start by defining what and where does this stone comes from.
What is quartz?
Quartz is an extremely abundant stone/mineral, is found in places near volcanic activity (magma) or seafloor. Quartz is taken from the Earth but when it’s transformed to become a countertop it becomes an engineered stone. Combining 95 % of the natural stone with bind resin creates the perfect mix which makes Quartz more resistant than granite and marble.
Also a fun fact that only a couple know is that quartz is an essential constituent of Granite and other felsic igneous rocks.
So lets talk about granite…
What is granite? Granite is a natural stone, which consists of feldspar (60% of earths crust), Mica (sparkles in the rock), 20% of Quartz and amphibole minerals. Granite comes from crystalized magma same as quartz but the mix of the amphibole it’s what gives to granite the dark color generally. The word granite seen as where it comes from its the perfect description of what makes unique this rock. The word Granit comes from the Latin “Granum” in English “Grain” in reference to the coarse-grained structure of such a holocrystalized rock.
Another popular natural stone is marble, which is a metamorphic rock, composed of recrystallized carbonate minerals such us limestone and dolomite.
Since we already went over of some basics of each stone, we would like to make a comparison with the 3 of them.